John and Peters Story

Before stepping into the role of Citizen Advocate, I spent six years working as a disability support worker. I often saw serious concerns, especially around safety and quality of care, being overlooked. Far too often, the people I supported had no one regularly checking in on them. With no family, friends, or independent oversight, their needs could easily go unmet. That is when I realised how vital Independent Advocacy really is.

The training the Citizen Advocacy office provided has helped me understand what it can feel like to live from a person with disability’s perspective. It was powerful and I believe should be a core part of all Support Worker training.

Through Citizen Advocacy, I was introduced to Pete, a gentleman with complex needs and limited verbal communication. Without an advocate, Pete might easily be overlooked or have his needs ignored. But now, I visit Pete regularly, check on his well-being, and make sure his rights and dignity are always front and centre. I tell him each visit that he is a gentleman, in every sense of the word, and that I am lucky to have him as a friend. When I’m there, I can see for myself that he’s supported properly, and I’m there to speak up if something isn’t right.

One of the most rewarding parts is the relationship we've built. We often go for drives, visit cafés of his choice, and share conversations in our own way. I always introduce Pete proudly: "This is Pete; he loves going for drives and meeting people." I want him to feel and know that he matters. I believe that including him in every interaction has helped build his sense of self-worth. I also get so much from being with Pete and I tell him this every time.

Over time, I’ve noticed real changes: when we first met, Pete would sit quietly at a table and rarely approach others. Now, he confidently waves goodbye to café staff and engages in his own meaningful way. It’s a subtle but powerful shift and a joy to witness.

Pete especially loves classic cars. When we go for our drives, I often take him in my 1959 Rolls Royce. I always like to tell him, “We’re the same age as this car, Pete,” and he always smiles. I tell him I am so lucky to have him as a friend and that sharing this old car with him is a joy.

These simple moments, a coffee, a wave, a shared laugh on the road, have become very special to both of us. When I arrive, he’s already waiting, eager to head out. It’s clear that our time together also matters to him.

For me, being an advocate means more than speaking up, it’s about standing beside someone. I often tell Pete how lucky I am to have him as a friend, because it’s true. He gives me just as much as I hope I give him. Every visit reminds me why advocacy is so vital: 

"Everyone deserves to feel they matter."

-John